UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
1 de 7
TERMOS'E'CONDIÇÕES'DE'USO'DE'SOFTWARE'DE'GESTÃO'DE'VENDAS'E'EMISSÃO'DE'
NOTAS'FISCAIS'ELETRÔNICAS.'
!
"#$%!&%'()!*%!+),*-./%#!*%!0#)!*%!1)2$34'%!%5 !6(!47)'*)!8%948!%,$'%!)!+:;"<&"!=>%##)4!
2?#-74!)6!@6'?*-74A!%!4!0<;B;"C!D01;<"11!;<&"::;E"<+"!F!D;0!:&CGH!>%##)4!@6'?*-74!*%!
*-'%-$)!>'-I4*)H!-,#7'-$4!,)!+<JK!#)L!)!,)!MNOPQROSQTUVVVRFPTH!7)(!#%*%!,4!G84(%*4!W-)!
<%9')H!NVVH!#484!NVR!4!NVQH!&)''%!PH!G8>X4I-88%!+%,$')!;,*6#$'-48!%!"(>'%#4'-48UG8>X4I-88%H!
D4'6%'-H!1JH!+"JY!VZOMNMFVVVH!>4'4!6#)!*)!>')9'4(4!*%!7)(>6$4*)'!*%,)(-,4*)!G!D;0H!
*-#>),-L-8-[4*)!>)'!(%-)!*)!%,*%'%.)!%8%$'\,-7)!]4>>O#)()#L-6O7)(^!=]1-$%^AO!
!
G)!6$-8-[4'!)!1_B&`GW"H!)!+:;"<&"!-'a!'%7),X%7%'!%!47%-$4'!)#!&%'()#!%!+),*-./%#!*%!
0#)!4b6-!7),$-*)#O!
!
CONSIDERAÇÕES'PRELIMINARES'
!
G)! 7),$'4$4'! 6(! *)#! >84,)#! 2)',%7-*)#! >%84! D;0H! _! +:;"<&"H! 46$)(4$-74(%,$%! %#$a! *%!
47)'*)! 7)(! )! 7),$%c*)!*)! >'%#%,$%! &%'()#! %! +),*-./%#! *%! 0#)!*%! 1)2$34'%! =&"Wd_AH!
4-,*4!%#$4'a!*%!47)'*)H!b6%!b648b6%'!>%##)4!b6%!$-I%'!47%##)!%!6$-8-[4'!)!1_B&`GW"!%(!#%6!
,)(%H!$4(Le(!%#$4'a!*%!47)'*)!%!'%#>%-$4'a!)!'%2%'-*)!&%'()O!
!
G)!6$-8-[4'!)!1_B&`GW"H!(%#()!b6%!,)!
>%'?)*)! *%! $%#$%H!_! +:;"<&"! %#$4'a!
I-,7684*)! 4#! 78a6#684#! %! 7),*-./%#! 4b6-!
(%,7-),4*4#H! (4,-2%#$4,*)! 4##-(H! $)$48!
7),7)'*f,7-4!7)(!%8%#O! !
! ! ! !
!
G! 47%-$4.g)! *%#$%!&"Wd_! *%()#$'4! 4!
(4,-2%#$4.g)'*4'I),$4*%!b6%! 6,%! )#!
7),$'4$4,$%#H! $)',4,*)! )! >'%#%,$%H!
I?,768)!@6'?*-7)!%,$'%!4#!>4'$%#O
"I%,$64-#! *cI-*4#H! 4! '%#>%-$)! *%#$%!
&"Wd_H!*%I%(! #%'!#4,4*4#! %(! 7),$4$)!
>'eI-)! 7)(! 4!D;0H! *%##4! 2)'(4! #%'a!
7),#-*%'4*4!6(4!I-)84.g)!7),$'4$648!74#)!
)! +:;"<&"! 48%96%! *%#7),X%7-(%,$)! )6!
(a! 7)(>'%%,#g)! *)! >'%#%,$%!
-,#$'6(%,$)O!
!
_! +:;"<&"!>)*%'a! 7),#68$4'! 4! I%'#g)!
(4-#!4$648!*%#$%!&%'()#! %!+),*-./%#! *%!
0#)!4!b648b6%'!()(%,$)!>%8)!%,*%'%.)Y!
X$$>#YUU4>>O#)()#L-6O7)(U$%'()#F%F
#%'I-.)#FL-6!!
!
CLÁUSULA'PRIMEIRA'–'DO'QUE'SE'TRATA'ESSE'TERMO?'
'
ROR "#$%! &"Wd_!#%! $'4$4! *)!*-'%-$)! *%! 6#)!*)! 1_B&`GW"! C"! "d;11h_! C"! <_&G1!
B;1+G;1!D;0!=1_B&`GW"AH!*%! >')>'-%*4*%! *4! (%#(4H! >4'4! *%#%(>%,X)! *4#!
4$-I-*4*%#!>')2-##-),4-#!*)!+:;"<&"H! *-#>),-L-8-[4*)!>4'4!6$-8-[4.g)!I-4! -,$%',%$H!
>)'!(%-)!*)!%,*%'%.)!%8%$'\,-7)Y!]4>>O#)()#L-6O7)(^!=]1-$%^AH!'%#>%-$4,*)!$)*4#!4#!
78a6#684#!%!7),*-./%#!7),#$4,$%#!,)!>'%#%,$%O!
!
ROP _!1_B&`GW"!D;0!%5 !6(!#-#$%(4!>4'4!)L$%,.g)!%!$'4$4(%,$)!*%!'%9-#$')#!*%!I%,*4#!
*%!-,2)>')*6$)#! *%! *-I%'#4#! )'-9%,#! %! %I%,$648! %(-##g)! 46$)(a$-74! ,)$4#!2-#74-#!
%8%$'\,-74#O!!
!
Parágrafo' Único! i! C%#$4! 2)'(4H! 7)(! '%84.g)! 4)! -$%(! ROPH! 4!D;0!,g)!#%!
>')>/%!4! '%48-[4'! 7),#68$)'-4#! %! 7),7-8-4./%#!$'-L6$a'-4!%! 2-,4,7%-'4#! *4!
()I-(%,$4.g)!'%48-[4*4!>%8)!+:;"<&"O!
!
ROS _! *-'%-$)! *)! 1_B&`GW"! D;0H! #%! *4'a! (%*-4,$%! 4! 7),$'4$4.g)!*%! 6(! *)#! >84,)#!
*-#>),-L-8-[4*)#!,)!#-$%O!_#!>84,)#!#g)!>4'4!7-78)#!*%!SV!*-4#O!!
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
2 de 7
RON G!D;0!%#$4'a!*-#>),?I%8!>4'4!%#784'%7-(%,$)!*%!*cI-*4#H!2)',%7-(%,$)!*%!-,#$'6./%#!
*%!6#)! *4#! 26,7-),48-*4*%#! *)! 1_B&`GW"! %! *-#>),-L-8-[4.g)!*%! 4$%,*-(%,$)! *%!
#6>)'$%!*%#*%!)!()(%,$)!%(!b6%!)!+:;"<&"!%2%$-I4'!4!7),$'4$4.g)!*)!>84,)O!
!
!
ROZ G! D;0!,g)! #%! '%#>),#4L-8-[4! >)'!
*4*)#H! *)76(%,$)#!%!
-,2)'(4./%#!74*4#$'4*4#! *%!
2)'(4!-,7)''%$4!)6! -,7)(>8%$4!
>)'! >4'$%! *)! +:;"<&"O! C%##4!
2)'(4!e!#6(4!-(>)'$f,7-4!b6%!
)#!*4*)#!#%@4(!74*4#$'4*)#!*%!
2)'(4! 7'-$%'-)#4H! $4,$)! ,)!
1_B&`GW"! D;0! 7)()! ,4#!
>84$42)'(4#!*%!$%'7%-')#O
!
!
!
ROj k! *%! '%#>),#4L-8-*4*%! *)! 78-%,$%! 4!
-,$%9'-*4*%! *)#! *4*)#! '%2%'%,$%#! 4#!
I%,*4#! 74>$6'4*4#! 4$'4Ie#! *%!
-,$%9'4.g)!*4#!>84$42)'(4#!*%!I%,*4#!
%U)6! *4#! -(>)'$4./%#! *%! I%,*4#!
4$'4Ie#!*%!4'b6-I)!="l7%8AO!
!
'
CLÁUSULA'SEGUNDA'–'DA'REMUNERAÇÃO'E'FORMA'DE'PAGAMENTO'
! ! ! ! ! !
POR J4'4! 6$-8-[4.g)!*)! 1_B&`GW"H!)! +:;"<&"! *%I%'45 !>494'! 4m !D;0H! 4m !$?$68)!*%!
(%,#48-*4*%H!)!I48)'!*)!>84,)!%#7)8X-*)H!7),2)'(%!4#!)>.)n %#!*-#>),-L-8-[4*4#!,)!
4$)!*4!7),$'4$4.g)O!
!
POP G! 2)'(4! *%! >494(%,$)!*)! >84,)! 7),$'4$4*)H!#%'a!I-4!L)8%$)! L4,7a'-)H! 74'$g)! *%!
7'e*-$)!)6!>-lO!
!
POS _!I48)'!*4!(%,#48-*4*%!#%96%!4!$4L%84!*%!I48)'%#!I-9%,$%#H!>6L8-74*4!,)!#-$%!)2-7-48!
*)!1_B&`GW"!=]#)()#L-6O7)(^AH!%!4!>'-(%-'4!(%,#48-*4*%!*%I%'45 !#%'!>494!,)!4$)!
*4!7),$'4$4.g)H!>)#$%'-)'(%,$%H!#%'g)!>494#!*%!47)'*)!7)(!4!'%7)''o,7-4!*%!74*4!
>84,)O!
!
POM _!I48)'!*4!(%,#48-*4*%!%5 !%#$4L%8%7-*)!
%(! 7),#),f,7-4!4)#! #%'I-.)#!
*-#>),-L-8-[4*)#! >)'! 74*4! 6(! *)#!
>84,)#! *-#>),?I%-#!>4'4! 7),$'4$4.g)O!
+4L%,*)! '%##48$4'! b6%H! 74*4! 6(! *)#!
>84,)#!)2%'%7%H!6(!,c(%')!%#>%7?2-7)!
*%! *)76(%,$)#! 2-#74-#H! b6%! >)*%'g)!
#%'!6$-8-[4*)#!>%8)!+:;"<&"!*6'4,$%!)!
7-78)! >'eF%#$4L%8%7-*)! ,)! >84,)!
7),$'4$4*)O!
!
PON +4#)!)!-,?7-)!*4!4*%#g)!*)!#)2$34'%!
)7)''4! %(! 6(! *-4! *-2%'%,$%! *)! Rp!
*-4!*)!(o#H!%2%$64'%()#!6(!7a8768)!
>')>)'7-),48! *%! 2'4,b6-4! %!
(%,#48-*4*%!>4'4! b6%! 4!>4'$-'! *)!
#%96,*)! (o#! )! 24$6'4(%,$)! %!
2'4,b6-4!)7)''4(!(%,#48(%,$%H!*)!
>'-(%-')!4)!c8$-()!*-4!*%!74*4!(o#O!!
!
POZ _#!>84,)#!4,64-#!>)##6%(!*%#7),$)!*%!PVq!*)!I48)'!$)$48H!>)#$%'-)'(%,$%!*-I-*-*)#!
%(!RP!>4'7%84#O!
!
POj _#!I48)'%#!*)#!>84,)#!*%!8-7%,7-4(%,$)!#%'g)!'%4@6#$4*)#!4,648(%,$%!4$'4Ie#!*)!
?,*-7%!;EJFdUBErH!)6!%(!74#)!*%!#64!%l$-,.g)H!)6$')!?,*-7%!>%'(-$-*)!>)'!:%-!b6%!
I%,X4!4!#6L#$-$6s5F8)O!
!
POQ G! 248$4! *%! >494(%,$)! *4#! (%,#48-*4*%#!,4#! *4$4#! *%$%'(-,4*4H! 4>t#! RM! *-4#H!
7),#-*%'4,*)!)!I%,7-(%,$)!*4!24$6'4H!746#4'a!4!#6#>%,#g)!*)!47%##)H!>4'4!b6%!)!
78-%,$%!>)##4!#)(%,$%!24[%'!7),#68$4#!,)!1_B&`GW"!4##-(!>%'(4,%7%,*)!4$%5 !b6%!
)#!>494(%,$)#!#%@4(!$)$48(%,$%!'%9684'-[4*)#O!
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
3 de 7
POT G>t#!)! I%,7-(%,$)H! )#! I48)'%#! 7)''%#>),*%,$%#! 4#!(%,#48-*4*%#H! $%'g)!6(!
47'e#7-()!*%!(68$4!*%!Pq!(4-#!()'4!*%!Rq!4)!(o#!>4'4!b6-$4.g)O!
!
PORV J4##4*)#! SV! =*-4#A! *)! I%,7-(%,$)! *4! (%,#48-*4*%H! #%(! b6%! )7)''4! 4!
'%9684'-[4.g)!*)#!I48)'%#!%(!4L%'$)H!74#)!)!+:;"<&"!$%,X4!-,$%'%##%!%(!'%9684'-[4'!
#%6!47%##)!4)!1_B&`GW"!D;0H!%#$4'a!#6@%-$)!4)!>494(%,$)!*4!(%,#48-*4*%O!
CLÁUSULA'TERCEIRA'-'DA'DESCRIÇÃO'DO'SOFTWARE'
SOR _! 1_B&`GW"! #%'a!*-#>),-L-8-[4*)! >4'4! 6$-8-[4.g)!(%*-4,$%! >84$42)'(4! ),8-,%H!
#%,*)!b6%! )#! #%96-,$%#!'%76'#)#H!%#$4'g)!*-#>),?I%-#!4)!+:;"<&"Y! C4#XL)4'*! *%!
r%,*4#! %! <)$4#! B-#74-#H! r-#g)! G,48?$-74! *%! B4$6'4(%,$)H! "(-##g)! 46$)(a$-74!
(%*-4,$%! >4'4(%$'-[4.g)! *)! +8-%,$%H! "l$'4.g)! *%! W%84$t'-)#! =G896(4#! I%[%#!
8-(-$4*)#!4!PV!(-8!8-,X4#AO!
Parágrafo' Primeiro!_#! '%76'#)#! 7-$4*)#! ,)! -$%(! SOR!%#$g)!*-#>),?I%-#!>4'4!
$)*)#!)#!>84,)#!7),$'4$4*)#H!#%,*)!%8%#!)#!'%76'#)#!]La#-7)#^!*)!1_B&`GW"!
D;0O!
Parágrafo' SegundoY! C%! 47)'*)!7)(! )! >84,)! 7),$'4$4*)H!)!78-%,$%! $%'a! (4-#!
47%##)#!%!'%76'#)#!*%,$')!*)!1_B&`GW"O!
CLÁUSULA'QUARTA'–'DO'PRAZO'DE'VIGÊNCIA!
MOR _!>'%#%,$%!&"Wd_!%,$'4!%(!I-9)'!,4!*4$4!*)!#%6!47%-$%!>%8)!+:;"<&"!%!$%'a!I48-*4*%!
>)'!$%(>)!-,*%$%'(-,4*)O!_!+:;"<&"!>)*%'455!6$-8-[4'!)!1_B&`GW"!D;0!>%8)!$%(>)!b6%!
*%#%@4'H! *%#*%! b6%H! *6'4,$%! )! $%(>)! *%! 6$-8-[4.g)H! (4,$%,X4!)#! >494(%,$)#! *4#!
(%,#48-*4*%#!*)!>84,)!7),$'4$4*)!%(!7),2)'(-*4*%O!
!
MOP G!D;0!#%!7)(>')(%$%!4!*-#>),-L-8-[4'!)!1_B&`GW"H!*%I-*4(%,$%!7),2-96'4*)!%!4>$)!
4)!6#)!%!%(-##g)!*%!*)76(%,$)#!2-#74-#H!)!(4-#!L'%I%!>)##?I%8!4)!+:;"<&"H!,%7%##-$4,*)!
*%! ,)! (al-()!N! =7-,7)A!*-4#! c$%-#!>4'4! b6%! 4! *-#>),-L-8-[4.g)!#%@4! %2%$-I4(%,$%!
7),786?*4O!
!
Parágrafo'Único!F!G!D;0!,g)!#%!'%#>),#4L-8-[4'45 !>%84!()')#-*4*%H!b6%!-(>%.4!
4!%2%$-I4!7),2-96'4.g)!*)!1_B&`GW"H!)74#-),4*4!>)'!*%(4,*4#!b6%!*%>%,*4(!
*%!4./%#!*%!$%'7%-')#!%H!b64-#b6%'!)6$')#!-(>'%I-#$)#!b6%!#%@4(!>4##?I%-#!*%!
47),$%7%'!%H!b6%H!%#$%@4(!2)'4!*%!#%6!7),$')8%!%l786#-I)!*%!'%#)8I%'O!
!
MOS _! +:;"<&"!>)*%'a!'%#7-,*-'! %##4! 7),$'4$4.g)!4! b648b6%'! ()(%,$)H! *%#*%! b6%!
(4,-2%#$%!4m !D;0!%##4!*%7-#g)H!%l>'%##4(%,$%!>)'!%#7'-$)H!%,74(-,X4*4!%l786#-I4(%,$%!
>)'!%F(4-8!=248%7)(49%,$%u#)()#L-6O7)(AH!7)(!4,$%7%*o,7-4!(?,-(4!*%!SV!=$'-,$4A!
*-4#O!
CLÁUSULA'QUINTA'-'DA'PROPRIEDADE'INTELECTUAL'
NOR &)*)#!)#!*-'%-$)#!*%!>')>'-%*4*%!-,$%8%7$648!,)!$)74,$%!4)!)L@%$)!*)!>'%#%,$%!
&"Wd_! #4n )! %! >%'(4,%7%'g)! ,4! >')>'-%*4*%! %l786#-I4! *4!D;0H! -,786-,*)!
b64-#b6%'!4>'-()'4(%,$)#H!7)''%./%#H!$'4*6./%#H!48$%'4./%#H!,)I4#!I%'#/%#!)6!
)L'4#! *%'-I4*4#H! '%48-[4*4#! >%84!D;0H! -#)84*4(%,$%! )6! %(! 7),@6,$)! 7)(! )!
+:;"<&"!)6!4-,*4H!7)(!b648b6%'!$%'7%-')O'
'
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
4 de 7
NOP _!1_B&`GW"H!%5 !*%!$-$684'-*4*%!%!>')>'-%*4*%!%l786#-I4!*4!D;0H!*%!2)'(4!b6%!)#!*-'%-$)#!
46$)'4-#!%!)6$')#!*-'%-$)#!*%!>')>'-%*4*%!-,$%8%7$648H!'%84$-I)#!4)!(%#()H!#g)!-964-#!4)#!
7),2%'-*)#!4m #!)L'4#!8-$%'a'-4#!,)#!()8*%#!,4!8%9-#84.g)!*%!*-'%-$)#!46$)'4-#!I-9%,$%#!,)!
>4?#H! 7),2)'(%! %l>'%##4! *%$%'(-,4.g)!*)! G'$-9)! Pv! %! J4'a9'42)#!*4! :%-! TOZVTUTQO!
=J')$%.g)!*4!>')>'-%*4*%!-,$%8%7$648A!
NOS "(!74#)! *%!$e'(-,)!%U)6! '%#7-#g)!*)!>'%#%,$%! &"Wd_H! #%@4!>)'! b648b6%'!()$-I)H!_!
+:;"<&"!*%I%'45 !-(%*-4$4(%,$%!-,$%'')(>%'!)!6#)!*)!1_B&`GW"H!%!4!D;0!7)'$4'a!#%6!
47%##)!4)!#-#$%(4O!!
NOM &)*4#!4#!)L'-94./%#!7),$-*4#!,%#$4!7846#684!>%'(4,%7%'g)!%(!I-9)'H!,g)!#)5 !*6'4,$%!4!
I-9o,7-4!*)!>'%#%,$%!-,#$'6(%,$)H!7)()!$4(Le(!>)'!6(!>%'?)*)!*%!VN!=7-,7)A!4,)#!
7),$4*)#!*4!*4$4!*%!#%6!$e'(-,)O!
CLÁUSULA'SÉTIMA'–'DAS'NORMAS'E'CONDIÇÕES'GERAIS'
jOR _!1_B&`GW"!%5 !*-#>),-L-8-[4*)!>%84!G!D;0!>4'4!6$-8-[4.g)!*)!+:;"<&"!%l786#-I4(%,$%!
I-4!-,$%',%$H!>)'!(%-)!*)!%,*%'%.)!%8%$'\,-7)!]4>>O#)()#L-6O7)(^!=]1-$%^AO!
!
jOP "#$%!&%'()!%,7),$'4F#%!>6L8-74*)!%!*-#>),?I%8!,)!%,*%'%.)!%8%$'\,-7)!]#)()#L-6O7)(^!
%H!$4(Le(H!,4!>a9-,4!*%!8)9-,!*)!1_B&`GW"H!7)(!2a7-8!%!-''%#$'-$)!47%##)!4!b648b6%'!
$%(>)H!7),2)'(%!)!+:;"<&"!$%I%!%!$%(!7-o,7-4!%!7),7)'*f,7-4O!
!
jOS G#! >4'$%#! 7),$'4$4,$%#! *%I%'g)!(4,$%'! #-9-8)! %! e$-74!>')2-##-),48! *4#! -,2)'(4./%#!%!
4$-I-*4*%#H! $)(4,*)! $)*4#! 4#! (%*-*4#! 74L?I%-#!>4'4! b6%! $4-#! -,2)'(4./%#!#)(%,$%!
#%@4(!*-I6894*4#!w#!>%##)4#!*%84!*%>%,*4(H!>4'4!%l%76.g)!*)#!#%'I-.)#H!4!(%,)#!b6%!
X4@4!46$)'-[4.g)!>'%I-4!>4'4!*-I6894.g)H!#%!#6@%-$4,*)H!%(!%I%,$648!*%#)L%*-o,7-4H!w#!
#4,./%#!*4!:%-!,)! RSOjVTH!*%! RM!*%!49)#$)!*%!PVRQH!b6%! *-#>/%!#)L'%!4! J')$%.g)!*%!
C4*)#!J%##)4-#!=:EJCAO!
!
jOM +4#)! 4! D;0!#%@4! )L'-94*4! 4! '%I%84'! b648b6%'! -,2)'(4.g)! 7),2-*%,7-48! )L$-*4#! ,)!
*%#%(>%,X)!*%!#64#!4$-I-*4*%#H!>)'!)'*%(!@6*-7-48H!)'*%(!*4!4*(-,-#$'4.g)!>cL8-74H!
)6! b648b6%'! $->)! *%! -,I%#$-94.g)! 7'-(-,48! )6! >')7%##)! >%,48H! *%I%'a! ,)$-2-74'! _!
+:;"<&"!>4'4!b6%!%#$%!>)##4!L6#74'!)#!(%-)#!8%94-#!%!7),$'4$64-#!*-#>),?I%-#!>4'4!#%!
)>)'! w! '%I%84.g)O! +4#)! ,g)! #%! )L$%,X4! $48! (%*-*4! >')$%$-I4! %(! $%(>)! XaL-8H! 4! D;0!
>)*%'a!'%I%84'!4#!-,2)'(4./%#!>4'4!)#!2-,#!%l-9-*)#!#%(!b6%!#%@4!'%#>),#4L-8-[4*4!>)'!
,%,X6(!>'%@6?[)!)6!#4,.g)O!
!
jON G! D;0! *%I%! 24[%'! 4! (4,6$%,.g)! %! 4@6#$%#! ,)! 1_B&`GW"H! #%(>'%! b6%! ,%7%##a'-)H!
%(>'%94,*)! #%(>'%! #%6#! (%8X)'%#! %#2)'.)#! ,4! %I)86.g)! $%7,)8t9-74! %! 94'4,$-,*)!
4##-(!)!L)(!26,7-),4(%,$)!*)!(%#()O!
!
jOZ G! D;0! 24'a! 4! '%I-#g)! *)! >'%#%,$%! &%'()! 4! b648b6%'! ()(%,$)H! (4,$%,*)! #%(>'%!
4$648-[4*)!%! *%! 47)'*)! 7)(!$)*4!8%9-#84.g)!I-9%,$%H!#%,*)! b6%H! )! 6#)!7),$-,64*)!*)!
#%'I-.)! >)'! >4'$%! *)! +:;"<&"! #%'a! 7),#-*%'4*)! 7)()! 47%-$4.g)! -''%I)9aI%8! *%! $4-#!
'%I-#/%#O!!
!
jOj _!+:;"<&"! %5 !-,$%9'48(%,$%!'%#>),#aI%8!>%84#! -,2)'(4./%#!-,#%'-*4#!,)!1_B&`GW"H!
>%8)!74*4#$'4(%,$)H!>%'(-##/%#H!#%,X4#!%!()*)!*%!6$-8-[4.g)!*%!#%6#!6#6a'-)#H!-,786#-I%!
'%#>),#aI%8!>)'!*4*)#!74*4#$'4*)#!%(!>84$42)'(4#!*%!$%'7%-')#O!!
!
jOQ _!+:;"<&"!#%!7)(>')(%$%!4!7)(6,-74'!-(%*-4$4(%,$%!4!D;0!#)L'%!b648b6%'!%l$'4I-)H!
')6L)H!>%'*4!)6!6#)!,g)!46$)'-[4*)!*%!#%6!8)9-,!%U)6!#%,X4H!>4'4!b6%!)#!(%#()#!#%@4(!
-,6$-8-[4*)#U!L8)b6%4*)#O!
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
5 de 7
• Parágrafo'único!F!G!D;0!,g)!$%'a!,%,X6(4!'%#>),#4L-8-*4*%!*%7)''%,$%!*)!6#)!
-,*%I-*)H!,%98-9%,$%!)6!-(>'6*%,$%!*)!8)9-,!%U)6!*4!#%,X4!*-#>),-L-8-[4*)#!4)!
6#)!*)!1_B&`GW"!4)!+:;"<&"O!
!
jOT _! +:;"<&"! *%I%'45 !(4,$%'! #%6#! *4*)#! 74*4#$'4-#! 4$648-[4*)#H! 74L%,*)F8X%! -,2)'(4'!
b648b6%'! 48$%'4.g)H! -,786#-I%H! (6*4,.4!*%! %,*%'%.)#!7),I%,7-),48H! *%! %F(4-8H! *%!
,c(%')!*%!$%8%2),%!%!*%!,c(%')!*%!4$%,*-(%,$)!I-4!`X4$#G>>!=RR!TRPjNFVMMNAO!
!
jORV !G!D;0!'%48-[4'45 !7),$4$)H! b64,*)! ,%7%##a'-)H!7)(! )!+:;"<&"!6$-8-[4,*)!)#! *4*)#!
74*4#$'4-#!>)'!%8%!-,2)'(4*)#!%U)6!4$648-[4*)#O!1%,*)!b6%H!4>t#!4!'%48-[4.g)!*%!$'o#!
$%,$4$-I4#! *%! 7),$4$)H! %(! b6%! ,g)!)7)''4! b648b6%'! '%$)',)H! 2-74'45 ! 4! D;0!-#%,$4! *%!
b648b6%'!'%#>),#4L-8-[4.g)H!>)'!4.g)!)6!)(-##g)!b6%H!#%@4!*%>%,*%,$%!*%!7)(6,-74.g)!
@6,$)! 4)! +:;"<&"! %H! b6%H! ,g)!#%! $)',)6! >)##?I%8!*%! 7),7'%$-[4'H! %(! *%7)''o,7-4!*%!
46#o,7-4!*%!'%$)',)!)6!>)'!46#o,7-4!*%!4$648-[4.g)!*%!7),$4$)#O!
!
!
jORR G#!#%96-,$%#!'%9'4#!*%I%(!#%'!)L%*%7-*4#!>%8)!+:;"<&"H!I-#4,*)!'%#>%-$)!()'48!%!
#)7-48H!L%(!7)()!)!L)(!%!>%'2%-$)!26,7-),4(%,$)!*)!1_B&`GW"H!#%,*)!%l>'%##4(%,$%!
>')-L-*4!4!-,786#g)!*)#!#%96-,$%#!7),$%c*)#Y!
!
4A J6L8-74.g)H!I%-7684.g)!)6!7)(>4'$-8X4(%,$)!*%!(4$%'-48H!'47-#$4H!)2%,#-I)!%U)6!
>)',)9'a2-7)O!
LA ;,7-$4.g)! 4)! 7'-(%H! )6! -,2)'(4./%#! #)L'%! 4$-I-*4*%#! -8%94-#O!
x648b6%'!$->)!*%!4$-I-*4*%!-8%948!-,786-,*)!(%,)'%#!*%!RQ!=*%[)-$)A!4,)#!
7A Ja9-,4#!7'->$)9'424*4#! )6! >')$%9-*4#! >)'! #%,X4! b6%! 7),$%,X4(! -,2)'(4./%#!
-(>'t>'-4#!*%2-,-*4#!,%#$4#!'%9'4#y!
*A d4$%'-48!7486,-)#)H!b6%!4$'-L64!248#4(%,$%!4!4896e(!24$)!*%2-,-*)!7)()!7'-(%H!
42-'(4./%#!-,@6'-)#4#!b6%!)2%,*4(!4!*-9,-*4*%!)6!*%7)')!*%!4896e(H!L%(!7)()!
42-'(4./%#!*-24(4$t'-4#H!-(>6$4,*)!4!4896e(!24$)!)2%,#-I)!4m !#64!'%>6$4.g)y!
%A ;,2)'(4./%#!'%84$-I4#!w!>-'4$4'-4!*%!#)2$34'%y!
2A d4$%'-48! >')$%9-*)! >)'! *-'%-$)#! 46$)'4-#H! #%,*)! I%*4*4! 4! >6L8-74.g)!*%! 2)$)#H!
$%l$)#!)6!4'b6-I)#!*%!#)(!#%(!46$)'-[4.g)!*)!'%>'%#%,$4,$%!*4!)L'4!)6!%(>'%#4!
'%#>),#aI%8y!
9A ;,2)'(4./%#!b6%!I-)8%(!)!%#$4L%8%7-*)!,4!:%-!,)!RSOjVTH!*%!RM!*%!49)#$)!*%!PVRQH!
b6%!*-#>/%!#)L'%!4!J')$%.g)!*%!C4*)#!J%##)4-#!=:EJCAO!
!
!
Parágrafo' Único!F!G! D;0!>)*%H! 4! b648b6%'! $%(>)H! #6#>%,*%'! )6! L8)b6%4'! )!
47%##)! 4)! 1_B&`GW"! 74#)! _! +:;"<&"!%#$%@4! *%#'%#>%-$4,*)! 4#! '%9'4#! *%!
7),$%c*)!47-(4!%#$4L%8%7-*4#! )6! 4#! ,)'(4#! 8%94-#! %(! I-9)'H! #%(! b648b6%'!
'%##4'7-(%,$)!)6!*%I)86.g)!*%!b64,$-4#!>494#O!
!
jORP "(! ,%,X6(4! X->t$%#%!_! +:;"<&"!$%'a!47%##)! 4)! 7t*-9)!2),$%! *)! 1_B&`GW"!
8-7%,7-4*)H!>)'!%#$%!#%!$'4$4'!*%!>')>'-%*4*%!-,$%8%7$648!%l786#-I4(%,$%!*4!D;0O!
!
jORS !"z !>%'(-$-*4! 4! '%48-[4.g)!*%! 6>9'4*%! )6! *)3,9'4*%H! %,$'%! )#! >84,)#!
*-#>),-L-8-[4*)#!>%84!D;0H!4!b648b6%'!$%(>)!%!#%(!76#$)#!4*-7-),4-#O!
!
Parágrafo' único! F! G! 7),2-'(4.g)!*)! 6>9'4*%! )6! *)! *)3,9'4*%! #)(%,$%!
)7)''%'45 !4>t#!4!%2%$-I4!b6-$4.g)!*4!(%,#48-*4*%!7)''%#>),*%,$%!4)!,)I)!>84,)!
7),$'4$4*)O!!
!
!
!
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
6 de 7
CLÁUSULA'OITAVA'-'DO'SUPORTE'TÉCNICO'
QOR _! 16>)'$%! &e7,-7)!2)',%7-*)! 4)! +:;"<&"!8-(-$4F#%! 4! %#784'%7-(%,$)#! #)L'%! )!
26,7-),4(%,$)!*)!1_B&`GW"!%!#64!)>%'4.g)O!
!
Parágrafo' Primeiro' -!_! 16>)'$%! &e7,-7)!8-(-$4F#%! 4)! 4$%,*-(%,$)! 4)#!
78-%,$%#H!,g)!%#$4,*)!-,786?*4#!,%#$%!#%'I-.)!8-94./%#!$%8%2\,-74#O!_!47%##)!
4)#!#%'I-.)#!*%!#6>)'$%!%5 !9'4$6-$)!%!%#$455!7)(>'%%,*-*)!*%!#%96,*4!4!#%l$4F
2%-'4H!*4#!VQYVVX!w#!RQYVVX!=>%8)!X)'a'-)!*%!D'4#?8-4AH!*%!47)'*)!7)(!)!>84,)!
7),$'4$4*)H! I-4! %F(4-8!=248%7)(49%,$%u#)()#L-6O7)(A! %!`X4$#G>>! =RR!
TRPjNFVMMNAO!
CLÁUSULA'NONA'-'ISENÇÃO'DE'RESPONSABILIDADE'DA'BIU!
TOR G!D;0!2-74!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8H!)6!7'-(-,48H!*%7)''%,$%!
*%!248X4!*%!)>%'4.g)H!)>%'4.g)!>)'!>%##)4#!,g)!46$)'-[4*4#!)6!b648b6%'!)6$'4!746#4!
%(!b6%!,g)!%l-#$4!768>4!%l786#-I4!*4!D;0O!
!
TOP G!D;0!2-74!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8H!2-#748!%U)6!7'-(-,48H!
*%7)''%,$%!*%!248$4!*%!47)(>4,X4(%,$)!%U)6!7),2%'o,7-4!b64,$)!4m !%l4$-*g)!*%!
%(-##g)!%U)6!7)''%.g)!*%!*)76(%,$)#!2-#74-#H!L%(!7)()!*%!b64-#b6%'!)6$'4#!
4./%#!b6%!*%(4,*%(!'%#>),#4L-8-*4*%!9%'%,7-48H!7),X%7-(%,$)!%!)L#%'If,7-4!
*)!+:;"<&"!*6'4,$%!)!>')7%##)!'%48-[4*)!>%8)!1_B&`GW"H!#%,*)!%##4#!4./%#!
*%!0z <;+G!"!"{+:01;rG!'%#>),#4L-8-*4*%!*)!+:;"<&"H!,g)!7),2-96'4,*)!%##4#!
4./%#!%U)6!)(-##/%#!'%#>),#4L-8-*4*%!%!768>4H!,%(!4)!(%,)#!#6L#-*-4'-4(%,$%!
%U)6!7),7)''%,$%H!*4!D;0O!
!
TOS G!D;0!2-74!-#%,$4H!$4(Le(H!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8!%U)6!7'-(-,48H!
*%7)''%,$%! *4! 248$4! *%! '%48-[4.g)!*%! 7),7-8-4./%#!$'-L6$a'-4!%U)6! 2-,4,7%-'4#! *4#!
()I-(%,$4./%#!'%48-[4*4#!*6'4,$%!)!6#)!*)!1_B&`GW"!D;0!#%,*)!%##4#!4./%#!*%!
0z <;+G!"!"{+:01;rG!'%#>),#4L-8-*4*%!*)!+:;"<&"O!
!
TOM B-74!4!D;0!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8!%U)6!7'-(-,48H!*%7)''%,$%!
*%!*%#76(>'-(%,$)!*)#!>'4[)#!8%94-#!>%8)!+:;"<&"!>4'4!4!%,$'%94!*%!*)76(%,$)#!
2-#74-#!)6!>494(%,$)#!*%!-(>)#$)#O!
!
TON B-74!4!D;0!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8!)6!7'-(-,48H!>%8)#!*4,)#!
)6!>'%@6?[)#!*%7)''%,$%#! *%! *%7-#/%#!4*(-,-#$'4$-I4#H! 9%'%,7-4-#! )6! 7)(%'7-4-#!
$)(4*4#!7)(!L4#%!,4#!-,2)'(4./%#!2)',%7-*4#!>%8)!1_B&`GW"O!
!
TOZ B-74!4!D;0!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8!)6!7'-(-,48H!*%7)''%,$%!*%!
>')L8%(4#!*%2-,-*)#!7)()!]74#)!2)'$6-$)^!)6!]2)'74!(4-)'^!7),$%(>84*)#!>%8)!G'$O!
STSH!*)!+t*-9)!+-I-8!D'4#-8%-')O!
!
TOj B-74!4!D;0!-#%,$4!*%!b648b6%'!'%#>),#4L-8-*4*%H!#%@4!7?I%8!)6!7'-(-,48H!*%7)''%,$%!*%!
%I%,$64-#! >')L8%(4#! )'-6,*)#! *%! 4./%#!*%! $%'7%-')#! b6%! >)##4(! -,$%'2%'-'! ,4!
b648-*4*%!*)!#%'I-.)H!$4-#!7)()!7),%lg)!*%!-,$%',%$H!248X4#!*%!%,%'9-4!%$7O!
!
!
!
UNIFIED'BUSINESS'INTELLIGENCE'-'BIU'LTDA!!
CNPJ%45.281.389/0001-29%
Alameda%Rio%Negro,%500%–%Bloco%B%–%Salas%501%a%508,%Alphaville,%Barueri/SP,%CEP%06454-000%
7 de 7
CLÁUSULA'DÉCIMA'SEGUNDA'–'DAS'DISPOSIÇÕES'LEGAIS'
RPOR <g)!7),#$-$6-! 746#4! *%! '%#7-#g)!7),$'4$648! )! ,g)!76(>'-(%,$)! *4#!
)L'-94./%#!4b6-!4##6(-*4#H!%(!*%7)''o,7-4!*%!24$)#!b6%!-,*%>%,*4(!*4!I),$4*%!
*4#!>4'$%#H!$4-#!7)()!)#!b6%!7),2-96'4(!)!74#)!2)'$6-$)!%!4!2)'.4!(4-)'H!>'%I-#$)#!,)!
G'$O!STS!*)!+t*-9)!+-I-8!D'4#-8%-')
RPOP 1%!b648b6%'!*-#>)#-.g)!*%#$%!&"Wd_!2)'!7),#-*%'4*4!,684H!4,68aI%8H!-,I48-*4!
)6! -,)>%'4,$%H! ,%,X6(4! )6$'4! *-#>)#-.g)!*)! (%#()! #%'455!42%$4*4! 7)()!
7),#%b6o,7-4!*-##)!%H!>)'$4,$)H!4#!*-#>)#-./%#!'%#$4,$%#!*)!&"Wd_!>%'(4,%7%'g)!
%(!>8%,)!I-9)'!%!%2%-$)!7)()!#%!$48!*-#>)#-.g)!,684H!4,68aI%8H!-,I48-*4!)6!-,)>%'4,$%!
,g)!%#$-I%##%!7),$-*4!,%#$%!&"Wd_O!
!
RPOS _!+:;"<&"!7),7)'*4!%l>'%##4(%,$%!b6%!4!D;0!>)##4!*-I6894'!)!2%7X4(%,$)!
*)!7),$'4$)! >4'4!2-,#!7)(%'7-4-#!%!*%! >6L8-7-*4*%H!24[%,*)!(%,.g)!4)!,)(%!%!4m !
(4'74!*)!+:;"<&"!%(!74(>4,X4#!7)(%'7-4-#H!%,b64,$)!I-9)'4'!)!>'%#%,$%!&"Wd_O!!
!
RPOM G! D;0!4-,*4! >)*%'aH! 4)! #%6! %l786#-I)! 7'-$e'-)H! #6#>%,*%'H! ()*-2-74'! )6!
%,7%''4'!4#!4$-I-*4*%#!*)!1_B&`GW"H!(%*-4,$%!7)(6,-74.g)!>'%I-4!4)!+:;"<&"H!
*-#>),-L-8-[4,*)! 2)'(4#! %! 48$%',4$-I4#! *%! %l$'4-'! 4#! -,2)'(4./%#H! #48I)! ,4#!
X->t$%#%#!*%!74#)!2)'$6-$)!)6!2)'.4!(4-)'O!
!
RPON G! D;0! >)*%'aH! 4)! #%6! %l786#-I)! 7'-$e'-)H! 4! b648b6%'! $%(>)H! %! #%(! 4!
,%7%##-*4*%!*%!7)(6,-74.g)!>'eI-4!4)!+:;"<&"Y!
!
4A ",7%''4'H! ()*-2-74'! )6! #6#>%,*%'H! $)$48! )6! >4'7-48(%,$%H! )! 47%##)! *)!
+:;"<&"!4)!1_B&`GW"H!b64,*)!'%2%'-*)!47%##)!)6!74*4#$')!%#$-I%'!%(!
I-)84.g)!*4#!7),*-./%#!%#$4L%8%7-*4#!,%#$%!&"Wd_y!
LA "l786-'H!$)$48!)6!>4'7-48(%,$%H!4#!-,2)'(4./%#!74*4#$'4*4#!>%8)!+:;"<&"!
b6%!,g)!%#$%@4(!%(!7),#),f,7-4!7)(!4#!*-#>)#-./%#!*%#$%!&"Wd_y!
7A G7'%#7%,$4'H! %l786-'! )6! ()*-2-74'! )! 7),$%c*)! )2%'%7-*)! ,)! #-$%! *)!
1_B&`GW"y!
!
RPOZ G!D;0!#%!'%#%'I4!)!*-'%-$)!*%!#6#>%,*%'H!()*-2-74'!)6!%,7%''4'!4#!4$-I-*4*%#!
*)!1_B&`GW"H!(%*-4,$%!7)(6,-74.g)!>'%I-4!4)!+:;"<&"H!%(!74#)!*%!-*%,$-2-74.g)!
*%!'%784(4./%#!=-(>'%7-#4#H! -(>')7%*%,$%#! %U)6! @45 !#)867-),4*4#A! 84,.4*4#!%!
(4,$-*4#! %(! 74,4-#! >cL8-7)#!*%! -,2)'(4.g)H! $4-#! 7)()! '%*%#! #)7-4-#H! #-$%#! *%!
'%784(4.g)H!%,$'%!)6$')#O!
! !
CLÁUSULA'DÉCIMA'TERCEIRA'–'DA'CONFIDENCIALIDADE'DOS'DADOS'(LGPD)!
RSOR &)*4#! 4#! -,2)'(4./%#!
>%##)4-#! '%84$-I4#! 4)! +:;"<&"!
#%'g)!$'4$4*4#! %(! 7),7)'*f,7-4!
7)(!4!:%-!,)!ZjURTTQ!%!7)(!4!:%-!
,)!RSOjVTUPVRQH!b6%!*-#>/%!#)L'%!
4! J')$%.g)!*%! C4*)#! J%##)4-#!
=:EJCAO!
RSOP _!6#)!*)!7%'$-2-74*)!*-9-$48!%F+<JK!
GRH!*-#>),-L-8-[4*)!>%8)!+:;"<&"!4!D;0H!
#%'a!6$-8-[4*)! c,-74!%! %l786#-I4(%,$%!
>4'4!4##-,4$6'4!*-9-$48!*4#!,)$4#!2-#74-#!4!
#%'%(!%(-$-*4#!>%8)!1_B&`GW"O
CLÁUSULA'DÉCIMA'QUARTA'–'DO'FORO'DE'ELEIÇÃO!
RMOR B-74!%8%-$)H!*%#*%!@455H!*%!2)'(4!-''%I)9aI%8!%!-''%$'4$aI%8H!)!2)')!*4!+)(4'74!
*%! D4'6%'-H! "#$4*)! *%! 1g)! J468)H! >4'4! *-'-(-'! b64-#b6%'! *cI-*4#!)6!C-#>)#-./%#!!
9%'4-#!
